Match Campaign Packages FAQ’s

WHAT DOES CUSTOMIZATION INCLUDE?

See all the details on the product page. But in short: only the text is customizable. The graphics, size, colors, layout, and overall design is exactly as pictured and no edits are included. One round of customization is done with the text you provide or the generic text we offer.

WAIT, BUT WHAT ABOUT PICTURES?

If you see a picture on any of the designs that’s an indication that you can share a picture of your choice to replace it with. You’ll need to provide the exact photo replacement and we’ll be happy to include it.

CAN I MAKE EDITS ONCE YOU SEND ME MY CUSTOMIZED FILE?

To avoid additional cost, be sure that the information you provide is COMPLETE & FINAL so that your piece will be customized accurately. Any edits for changes to your information after customization is complete will be billed hourly. We don’t like charging, and you don’t like paying such fees, so let’s avoid this…

WHAT PLATFORMS ARE THESE PACKAGES COMPATIBLE WITH?

You can use any platform of your choice – ChabadOne, ChariDy, RaiseThon or RaiseGiving. We won’t be overriding any of the default formats they provide but we will make sure that all the colors match your marketing assets within the options each platform provides.

CAN I CALL YOU?

Yup, for the right price 🙂 Seriously though, all stock packages we offer (like this) include email support / email correspondence only. That’s how we keep the cost down and accommodate everyone efficiently. If that’s a dealbreaker for you, this package is not a good choice but you’re welcome to contact us for a quote on a custom match package with the complete Rolls Royce experience Click offers. Think suit off the rack vs tailor-made and the experience each includes.

HOW FAST CAN YOU GET THIS DONE?

Word has it that we’re pretty quick. But we can only get started after receiving ALL information from you. Once we have all your details and choice of text, we can dive in and have this done within 5 business days* so long as we receive your responses to each email same day or within 24 hours. Delayed responses are okay but they will extend the turnaround time.

*Custom items will extend the turnaround time. Turnaround time TBD based on the number of customizations requested.

WILL OTHERS HAVE THE SAME DESIGN AND TEXT AS ME?

You bet! This is a stock option off the rack, not tailor made, which means that many people will be purchasing the same product. That’s how we can sell this at a steep discount. If you prefer something super unique that’s never been seen before, contact us for a custom quote.

WHAT IF I WANT MORE THINGS CUSTOMIZED?

Sure, here are our add-on options:

Custom email receipt: includes an email header and generic text for the body of the email, thanking donors for their contribution$100
Bonus round email header, footer, generic copy for email + social post and generic caption copy $250 when purchased now — $400 if purchased during the campaign
Pre-donate email header, footer, generic copy for email + social post and generic caption copy$250
Story versions of 6 social posts for Instagram$100
Volunteer Recruitment Post: includes generic design and copy$75
5 Volunteer Motivational Posters for Call Center: includes generic design and taglines$250
Flyer for Print: one side, includes generic design and copy$125
Custom writing / editingbilled hourly, contact us to set up an account for hourly work

GOT IT! AND THE PRICE TAG IS?

For a limited time only we’re offering a launch special of $1895 for the entire package – what a steal! Yup, that’s over 50 items (read: hundreds of details) created and provided to you at a fraction of the cost of having this custom created.

ARE YOU SURE I’M GETTING A DEAL?

Absolutely. Considering the strategy involved, marketing campaigns like this cost thousands of dollars to develop from scratch. You’re not paying for any of the strategy, UX/UI process, donor psychology analysis, compelling copy, multiple concepts and mockups until we reached perfection – and lots more that goes on behind the scenes. That’s thousands of dollars in savings. About eight thousand to be kind-of exact.

WHAT ABOUT MY RETURN ON THIS INVESTMENT?

We know, nobody likes to spend money in order to make money… We get it. The key to getting responses (umm, money) is this: potential donors need to be able to READ your message and RETAIN it in order to RESPOND. Yup, some marketing 411 there (read: free tips). What’s the magic formula for getting donors to READ and RETAIN what you’re flooding their inbox and social channels with? It’s beautiful, modern and clean designs like these with effective copy based on donor psychology that will leave an impression long after they’ve scrolled past. This upgrade from your homemade cool canva creations is an investment that will pay for itself, and will go on to bolster your reputation as a sound and professional organization worth donating too. Oh and it will earn you some good gelt too! Making sense now? We think it’s a no-brainer.

I’M STILL ON THE FENCE AND I LOVE TO PUT OFF DECISION MAKING – WILL THE PRICE BE GOING UP?

Very likely, along with the climbing cost of lettuce…

WHAT IF I CHANGE MY MIND AFTER I PLACE THE ORDER?

Hmmmm… We’re working at blazing fast speed and the minute we receive your order it’s placed in the project queue and we can’t offer any refunds. So give this some thought before you click that “make me look great” button…

ALRIGHT, SOLD. WHAT DO YOU NEED?

Just a little gelt. Pay here: Match Marketing Package